How long does the shipping take?

You will receive your order within 10 -14 business days, unless you are notified otherwise at the time of your order.

Can I track my order?

Tracking is available on some Standard Delivery services. You’ll receive a shipping confirmation email from the warehouse with a tracking link for your parcel so you can follow its journey.

Is sales tax included?

Duties, taxes, and any import fees for all international orders are not prepaid by us. These are the customer‘s responsibility. The recipient of the order will be responsible for any import duties or taxes charged by the recipient‘s country and carrier related fees. If any such duties, taxes or fees are charged in customer’s country, they will likely need to be paid before the goods are released.

What payment methods do you accept?

Payments are accepted through Stripe (credit cards). All sales through this website will be processed in USD.

What if an item I want is out of stock?

If you find a colour or size you are after is not available, please email to contact us and we will advise if pre-orders for new stock are being taken and give you an estimate of how long you will have to wait.

Can I return items?

We offer 30 days return, please see our Shipping & Returns page for more details on returns.

Do you offer trade pricing?

Yes! Please feel free to contact us at hi@therealliving.com